Supportvragen Mac > Hardware - Macintosh
Kernel Panic iMac. Moet ik me ongerust gaan maken?
Tjag63:
Mijn iMac 27" Late 2015 gaf gisteravond een Kernel Panic tijdens het kijken van een film met VLC.
Vorig jaar is het beeldscherm vervangen.
Een paar week geleden is de HDD vervangen door een SSD.
Moet ik me ongerust gaan maken over deze iMac??
Hier is het Etrecheck rapport:
EtreCheckPro version: 6.5.1 (6F003)
Report generated: 2021-09-01 10:44:01
Download EtreCheckPro from https://etrecheck.com
Runtime: 2:37
Performance: Excellent
Problem: Computer is restarting
Major Issues:
Anything that appears on this list needs immediate attention.
Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Heavy RAM usage - Apps are using a large amount of RAM.
Heavy network usage - This computer has recently restarted and has high network usage.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
iMac (Retina 5K, 27-inch, Late 2015)
iMac Model: iMac17,1
4 GHz Quad-Core Intel Core i7 (i7-6700K) CPU: 4-core
32 GB RAM - At maximum
BANK 0/DIMM0 - 8 GB DDR3 1867
BANK 0/DIMM1 - 8 GB DDR3 1867
BANK 1/DIMM0 - 8 GB DDR3 1867
BANK 1/DIMM1 - 8 GB DDR3 1867
Video Information:
AMD Radeon R9 M395 - VRAM: 2 GB
iMac (built-in) 5120 x 2880
Drives:
disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 8.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 121.12 GB
disk3 [APFS Virtual drive] 121.12 GB (Shared by 1 volumes)
disk3s1 - C******s (APFS) (Shared - 5.10 GB used)
disk1 - Samsung SSD 860 EVO 2TB 2.00 TB (Solid State - TRIM: No)
Internal SATA 6 Gigabit Serial ATA
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 [APFS Container] 2.00 TB
disk2 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes)
disk2s1 - i*************s (APFS) [APFS Virtual drive] (Shared - 1.04 TB used)
disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 303 MB used)
disk2s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used)
disk2s4 (APFS) [APFS Container] (Shared - 15.33 GB used)
disk2s4s1 - i**c (APFS) [APFS Snapshot] (Shared - 15.33 GB used)
disk2s5 - Update (APFS) (Shared - 709 KB used)
disk2s6 - VM (APFS) [APFS VM] (Shared - 1 MB used)
Mounted Volumes:
disk2s1 - i*************s [APFS Virtual drive]
2.00 TB (Shared - 1.04 TB used, 960.64 GB available, 944.74 GB free)
APFS
Mount point: /System/Volumes/Data
disk2s2 - Preboot [APFS Preboot]
2.00 TB (Shared - 303 MB used, 944.74 GB free)
APFS
Mount point: /System/Volumes/Preboot
disk2s4s1 - i**c [APFS Snapshot]
2.00 TB (Shared - 15.33 GB used, 960.64 GB available, 944.74 GB free)
APFS
Mount point: /
Read-only: Yes
disk2s5 - Update
2.00 TB (Shared - 709 KB used, 944.74 GB free)
APFS
Mount point: /System/Volumes/Update
disk2s6 - VM [APFS VM]
2.00 TB (Shared - 1 MB used, 944.74 GB free)
APFS
Mount point: /System/Volumes/VM
disk3s1 - C******s
121.12 GB (Shared - 5.10 GB used, 121.05 GB available, 115.90 GB free)
APFS
Mount point: /Volumes/C******s
Network:
Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 38.99 GB available
System Software:
macOS Big Sur 11.5.2 (20G95)
Time since boot: About 13 hours
Notifications:
Transmission.app
2 notifications
EtreCheckPro.app
2 notifications
NordVPN IKE.app
3 notifications
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Apps: 31
Old Applications:
156 x86-only apps
System Extensions:
[Running] Little Snitch Network Extension - version 5.3 (Objective Development Software GmbH - 2021-08-20)
Application: /Applications/Little Snitch.app - version 5.3 (Objective Development Software GmbH - 2021-08-20)
Description: This system extension enables Little Snitch to filter network traffic.
[Not Loaded] Little Snitch Endpoint Security - version 5.3 (Objective Development Software GmbH - 2021-08-20)
Application: /Applications/Little Snitch.app - version 5.3 (Objective Development Software GmbH - 2021-08-20)
Description: Little Snitch Endpoint Security
Kernel Extensions:
/Applications/Toast 17 Titanium/MultiCam Capture and Editing.app
[Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7)
/Applications/VMware Fusion.app
[Not Loaded] vmioplug.kext - com.vmware.kext.vmioplug.19.9.1 (19.9.1)
[Not Loaded] vmnet.kext - com.vmware.kext.vmnet (12.1.2)
[Not Loaded] vmmon.kext - com.vmware.kext.vmx86 (12.1.2)
/Library/Application Support/CleverFiles/BackService.app
[Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14)
[Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 10.16)
/Library/Extensions
[Not Loaded] SATSMARTDriver.kext - fi.dungeon.driver.SATSMARTDriver (0.10.2 - SDK 10.9)
~/Library/Services/ToastIt.service/Contents/MacOS
[Not Loaded] TDIXController64.kext - com.roxio.TDIXController (2.0)
System Launch Daemons:
[Not Loaded] 35 Apple tasks
[Loaded] 176 Apple tasks
[Running] 151 Apple tasks
[Other] 2 Apple tasks
System Launch Agents:
[Not Loaded] 18 Apple tasks
[Loaded] 169 Apple tasks
[Running] 147 Apple tasks
Launch Daemons:
[Running] at.obdev.littlesnitch.daemon.plist (Objective Development Software GmbH - installed 2021-08-20)
[Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-08-06)
[Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2021-06-08)
[Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-29)
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-29)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-08-23)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04)
[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-05-28)
[Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-05-28)
Launch Agents:
[Running] at.obdev.littlesnitch.agent.plist (Objective Development Software GmbH - installed 2021-08-20)
[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-07-29)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-08-23)
[Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-05-28)
[Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2021-05-28)
User Launch Agents:
[Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (DigiDNA SARL - installed 2021-08-09)
User Login Items:
[Running] Air Video Server HD (InMethod s.r.o. - installed 2018-02-18)
Application
/Applications/Air Video Server HD.app
[Not Loaded] CCC Dashboard (Bombich Software, Inc. - installed 2021-08-06)
Modern Login Item
/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app
[Not Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 2021-08-07)
Modern Login Item
/Applications/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app
[Running] MenuMeters (Yuji Tachikawa - installed 2021-06-06)
Application
/Applications/MenuMeters.app
[Loaded] NordVPNLauncher (App Store - installed 2021-08-24)
Modern Login Item
/Applications/NordVPN IKE.app/Contents/Library/LoginItems/NordVPNLauncher.app
[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-07-29)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-07-29)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Running] SecuritySpy (Ben Software Ltd - installed 2021-06-30)
Application
/Applications/SecuritySpy.app
[Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-06-07)
Modern Login Item
/Applications/TeamViewer.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app
Internet Plug-ins:
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-02-01)
AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-06-07)
AdobePDFViewer: 21.001.20135 (Adobe Systems, Inc. - installed 2021-02-01)
Audio Plug-ins:
TVRemoteAudio: 1.0.1 (TeamViewer GmbH - installed 2021-05-28)
Safari Extensions:
AdBlock Engine (App Store - installed 2021-06-07)
AdBlock Icon (App Store - installed 2021-06-07)
Backup:
Auto backup: Yes
Destinations:
T**********e [Network] (Last used)
Total size: 4.75 TB
Total number of backups: 195
Oldest backup: 2021-06-15 06:38:50
Last backup: 2021-09-01 10:06:45
24 local snapshots
Oldest local snapshot: 2021-08-31 10:04:24
Last local snapshot: 2021-09-01 10:03:43
3rd party backup: Carbon Copy Cloner
Performance:
System Load: 2.04 (1 min ago) 2.13 (5 min ago) 2.08 (15 min ago)
Nominal I/O speed: 0.04 MB/s
File system: 14.50 seconds
Write speed: 498 MB/s
Read speed: 532 MB/s
CPU Usage Snapshot:
Type Overall
System: 2 %
User: 2 %
Idle: 95 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
EtreCheckPro 11.98 % (Etresoft, Inc.)
kernel_task 7.20 % (Apple)
WindowServer 4.96 % (Apple)
SecuritySpy 4.26 % (Ben Software Ltd)
VTDecoderXPCService (2) 2.54 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
com.apple.WebKit.WebContent (7) 3.74 GB (Apple)
Dock 1.01 GB (Apple)
EtreCheckPro 743 MB (Etresoft, Inc.)
SecuritySpy 479 MB (Ben Software Ltd)
NordVPN IKE 422 MB (App Store)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
SecuritySpy 7.02 GB / 5 MB (Ben Software Ltd)
mDNSResponder 3 MB / 429 KB (Apple)
Mail 2 MB / 765 KB (Apple)
apsd 17 KB / 64 KB (Apple)
netbiosd 44 KB / 21 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
SecuritySpy 9 (Ben Software Ltd)
WindowServer 2 (Apple)
VTDecoderXPCService (2) 1 (Apple)
AXVisualSupportAgent 0 (Apple)
MenuMeters 0 (Yuji Tachikawa)
Virtual Memory Information:
Physical RAM: 32 GB
Free RAM: 4.18 GB
Used RAM: 16.32 GB
Cached files: 11.49 GB
Available RAM: 15.68 GB
Swap Used: 0 B
Software Installs (past 60 days):
Install Date Name (Version)
2021-08-11 macOS 11.5.1 (11.5.1)
2021-08-13 macOS 11.5.2 (11.5.2)
2021-08-19 Toast 17 Titanium (16.0)
2021-08-23 Microsoft Office 2019 Volume License Serializer (16.17.18080304)
2021-08-23 Microsoft AutoUpdate (4.38.21080801)
2021-08-24 XProtectPlistConfigData (2150)
2021-08-24 MRTConfigData (1.82)
2021-08-24 NordVPN IKE (6.7.0)
Diagnostics Information (past 7-30 days):
2021-09-01 09:57:20 mdsync High CPU Use (4 times)
Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync
2021-08-31 22:51:11 signpost_reporter High CPU Use (4 times)
Executable: /usr/libexec/signpost_reporter
2021-08-31 20:45:56 Kernel Panic
Details:
panic(cpu 2 caller 0xffffff8019ffea25): userspace watchdog timeout: no
successful checkins from com.apple.WindowServer in 120 seconds
2021-08-31 20:00:30 FileZilla.app High CPU Use
Executable: /Applications/FileZilla.app
2021-08-27 09:38:40 com.apple.WebKit.WebContent High CPU Use
Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
End of report
Tjag63:
Niemand die mijn ongerustheid kan wegnemen?
nnsa:
Hoe vaak komen die Kernel Panics voor ?
Tjag63:
De afgelopen 2 week bleef mijn iMac hangen toen ik een Teamviewer verbinding had met iemand.
Maar eergisteren en vandaag ook verbinding gehad met iemand anders via Teamviewer en dat ging probleemloos.
En gisteren met een film kijken met VLC bleef de iMac hangen.
Etrecheck gaf alleen aan dat er een Kernel Panic was toen ik een film aan het kijken was.
Vandaar mijn vraag of ik me zorgen moet gaan maken...
Een Kernel Panic heeft toch meestal te maken met hardware?
nnsa:
Oorzaak is lastig aan te geven (ook uit je rapport): 2021-08-31 20:45:56 Kernel Panic
Details:
panic(cpu 2 caller 0xffffff8019ffea25): userspace watchdog timeout: no
successful checkins from com.apple.WindowServer in 120 seconds
Wie het weet mag het zeggen. Ook (heel) veel geïnstalleerde software. Is die allemaal wel up-to-date en Big Sur compatible ?
De meest waarschijnlijke oorzaak is defecte software. Een kernel panic kan ook het gevolg zijn van beschadigde of incompatibele hardware, waaronder ook externe apparaten die op de Mac zijn aangesloten. Als de kernel panic is veroorzaakt door een bekend probleem, wordt de defecte software geïdentificeerd.
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