EtreCheck version: 6.1.9 (6B057)
Report generated: 2020-04-19 10:53:49
Download EtreCheck from
https://etrecheck.comRuntime: 5:19
Performance: Good
Problem: Computer is restarting
Major Issues:
Anything that appears on this list needs immediate attention.
Kernel panics - This system has experienced kernel panics that could be related to 3rd party software.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
External drives and performance - There are external drives connected that could be affecting performance.
Hardware Information:
iMac (Retina 4K, 21.5-inch, Late 2015)
iMac Model: iMac16,2
1 3,1 GHz Quad-Core Intel Core i5 (i5-5675R) CPU: 4-core
16 RAM - Not upgradeable
BANK 0/DIMM0 - 8 GB DDR3 1867
BANK 1/DIMM0 - 8 GB DDR3 1867
Video Information:
Intel Iris Pro Graphics 6200 - VRAM: 1536 MB
iMac (built-in) 4096 x 2304
Drives:
disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes)
Internal PCI-Express 5.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Fusion Drive] 23.69 GB
disk2 [APFS Virtual drive] 1.02 TB (Shared by 5 volumes)
disk2s1 - M*********************s (APFS) [APFS Virtual drive] (Shared - 825.61 GB used)
disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 82 MB used)
disk2s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used)
disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
disk2s5 - Macintosh HD (APFS) (Shared - 11.14 GB used)
disk1 - APPLE HDD ST1000LM024 1.00 TB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 [APFS Fusion Drive] 1000.00 GB
disk2 [APFS Virtual drive] 1.02 TB (Shared by 5 volumes)
disk2s1 - M*********************s (APFS) [APFS Virtual drive] (Shared - 825.61 GB used)
disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 82 MB used)
disk2s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used)
disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
disk2s5 - Macintosh HD (APFS) (Shared - 11.14 GB used)
disk3 - ST2000DM001-9YN164 2.00 TB (Mechanical - 7200 RPM)
External Thunderbolt 3 Gigabit Serial ATA
disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk3s2 2.00 TB
disk3s3 - B*******X (Journaled HFS+) 134 MB
disk4 - ST2000DM001-9YN164 2.00 TB (Mechanical - 7200 RPM)
External SATA
Mounted Volumes:
disk2s1 - M*********************s [APFS Virtual drive]
1.02 TB (Shared - 825.61 GB used, 194.94 GB available, 179.66 GB free)
APFS
Mount point: /System/Volumes/Data
disk2s3 - Recovery [Recovery]
1.02 TB (Shared - 528 MB used, 179.66 GB free)
APFS
Mount point: /Volumes/Recovery
disk2s4 - VM [APFS VM]
1.02 TB (Shared - 2.15 GB used, 179.66 GB free)
APFS
Mount point: /private/var/vm
disk2s5 - Macintosh HD
1.02 TB (Shared - 11.14 GB used, 194.94 GB available, 179.66 GB free)
APFS
Mount point: /
Read-only: Yes
Network:
Interface en0: Ethernet
Interface fw0: Thunderbolt FireWire
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
iCloud Quota: 9.54 GB available
System Software:
macOS Catalina 10.15.4 (19E287)
Time since boot: Less than an hour
Notifications:
iMazing Mini.app
6 notifications
EtreCheckPro.app
one notification
Safari.app
15 notifications
Security:
System Status
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple and Objective-See
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.wibu.CodeMeter.Server.plist
Executable: /Applications/CodeMeter.app/Contents/MacOS/CodeMeterMacX -v
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.malwarebytes.mbam.settings.daemon.plist
Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.wibu.CodeMeter.WebAdmin.plist
Executable: /Applications/CodeMeter.app/Contents/MacOS/CmWebAdmin
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.dymo.dls.webservice.plist
Executable: /Library/Frameworks/DYMO/SDK/DYMO.DLS.Printing.Host.app/Contents/MacOS/DYMO.DLS.Printing.Host
Details: Exact match found in the whitelist - probably OK
Login Item: /Applications/Parallels Toolbox.app
Kernel Extensions:
/Applications/CodeMeter.app
[Not Loaded] CmUSBMassStorage.kext (1.0.7)
/Applications/DiskWarrior.app
[Not Loaded] DiskWarriorPreview.kext (5.2 - SDK 10.5)
/Applications/Parallels Desktop.app
[Not Loaded] prl_hypervisor.kext (15.1.3 47255 - SDK 10.9)
[Not Loaded] prl_netbridge.kext (15.1.3 47255 - SDK 10.9)
[Not Loaded] prl_usb_connect.kext (15.1.3 47255 - SDK 10.9)
[Not Loaded] prl_vnic.kext (15.1.3 47255 - SDK 10.9)
/Library/Extensions
[Not Loaded] DymoUsbPrinterClassDriver.kext (1.1 - SDK 10.12)
[Not Loaded] EyeTVAfaTechHidBlock.kext (1.1)
[Not Loaded] EyeTVCinergy450AudioBlock.kext (1.1)
[Not Loaded] EyeTVCinergyXSAudioBlock.kext (1.1)
[Not Loaded] EyeTVEmpiaAudioBlock.kext (1.1)
[Not Loaded] EyeTVVoyagerAudioBlock.kext (1.1)
[Not Loaded] UsbEthernetGadget.kext (1.0.0d1)
[Not Loaded] RDUSB0178Dev.kext (1.0.1 - SDK 10.9)
~/Downloads/LuLu Installer.app
[Loaded] LuLu.kext (1.2.3 - SDK 10.14)
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 167 Apple tasks
[Running] 130 Apple tasks
System Launch Daemons:
[Not Loaded] 34 Apple tasks
[Loaded] 180 Apple tasks
[Running] 123 Apple tasks
Launch Agents:
[Running] com.dymo.dls.webservice.plist (? 77c41eb - installed 2019-02-02)
[Loaded] com.gog.galaxy.commservice.plist (GOG Sp. z o.o. - installed 2019-09-18)
[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-04-13)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-15)
Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-03-27)
[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-05)
[Not Loaded] com.dymo.pnpd.plist (? 0 - installed 2019-02-02)
[Loaded] com.gog.galaxy.ClientService.plist (GOG Sp. z o.o. - installed 2019-10-05)
[Loaded] com.malwarebytes.mbam.settings.daemon.plist (? a40d558f - installed 2018-11-09)
[Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-13)
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-13)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-15)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-02-10)
[Running] com.objective-see.lulu.plist (Objective-See, LLC - installed 2020-03-12)
[Running] com.objective-see.ransomwhere.plist (Objective-See, LLC - installed 2018-06-12)
[Running] com.objectiveSee.blockblock.plist (Objective-See, LLC - installed 2020-03-12)
[Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-10-06)
[Running] com.wibu.CodeMeter.Server.plist (? dd0d44ce - installed 2018-12-19)
[Running] com.wibu.CodeMeter.WebAdmin.plist (? d6c0eaf0 - installed 2018-12-19)
[Loaded] com.wibu.WIBUKEY.Server.plist (WIBU-SYSTEMS AG - installed 2019-09-30)
[Not Loaded] jp.co.roland.RDUSB0178Setupd.plist (Roland Corporation - installed 2016-06-29)
User Launch Agents:
[Running] com.DigiDNA.iMazing2Mac.Mini.plist (DigiDNA SARL - installed 2020-04-16)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-06)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-06)
[Running] com.hp.productresearch.plist (HP Inc. - installed 2020-04-19)
[Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-03-19)
[Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-03-19)
[Running] com.objectiveSee.blockblock.plist (Objective-See, LLC - installed 2020-03-12)
User Login Items:
[Running] AppCleaner SmartDelete (Julien Ramseier - installed 2018-11-27)
Modern Login Item
/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app
[Running] Dropbox (Dropbox, Inc. - installed 2020-04-15)
Application
/Applications/Dropbox.app
[Not Loaded] GOG Galaxy Auto Launch Helper (GOG Sp. z o.o. - installed 2019-10-05)
Modern Login Item
/Applications/GOG Galaxy.app/Contents/Library/LoginItems/GOG Galaxy Auto Launch Helper.app
[Running] LuLu Helper (Objective-See, LLC - installed 2020-03-12)
Modern Login Item
/Applications/LuLu.app/Contents/Library/LoginItems/LuLu Helper.app
[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-04-13)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-04-13)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Running] Parallels Toolbox (? - installed 2020-04-05)
Application
/Applications/Parallels Toolbox.app
[Not Loaded] ShazamHelper (App Store - installed 2020-02-13)
Modern Login Item
/Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app
[Not Loaded] Slack Login Helper (App Store - installed 2020-04-04)
Modern Login Item
/Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app
[Not Loaded] StartUpHelper (Spotify - installed 2019-04-24)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
[Not Loaded] TranslatorHelper (App Store - installed 2019-04-13)
Modern Login Item
/Applications/Translator.app/Contents/Library/LoginItems/TranslatorHelper.app
[Running] HP Product Research (HP Inc. - installed 2019-09-16)
Modern Login Item
/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app
Internet Plug-ins:
FlashPlayer-10.6: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14)
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-02-23)
AdobePDFViewer: 19.010.20098 (Adobe Systems, Inc. - installed 2019-02-23)
DYMO NPAPI Addin: 1.0 (Sanford, L.P. - installed 2020-02-11)
Flash Player: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14)
SharePointBrowserPlugin: 14.7.7 (? - installed 2019-11-04)
PepperFlashPlayer: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14)
DYMO Safari Addin: (Sanford, L.P. - installed 2020-02-11)
JavaAppletPlugin: Java 8 Update 191 build 12 (? - installed 2018-11-06)
User Internet Plug-ins:
ZoomUsPlugIn: 4.6.7 (18176.0301) (Zoom Video Communications, Inc. - installed 2020-03-16)
WebEx64: 1.1.0 (? - installed 2019-07-05)
Safari Extensions:
"Open In" button for Internet Explorer.safariextz - Parallels -
http://www.parallels.com (installed 2018-05-04)
1Password.safariextz - AgileBits -
https://agilebits.com/onepassword (installed 2019-07-02)
Grammarly for Safari.safariextz - Grammarly -
https://www.grammarly.com (installed 2019-07-05)
Onscreen Keyboard.safariextz - Kaspersky Lab -
http://kaspersky.com (installed 2017-02-03)
Webex Meetings - Cisco (installed 2019-12-05)
3rd Party Preference Panes:
CodeMeter (installed 2019-11-12)
Flash Player (installed 2020-03-27)
Java (installed 2018-11-06)
ME-80 (installed 2017-01-07)
Perian (installed 2011-07-23)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 1.02 TB - Disk used: 844.03 GB
Destinations:
B*****k [Local] (Last used)
Total size: 2.00 TB
Total number of backups: 49
Oldest backup: 2019-11-14 01:57:29
Last backup: 2020-04-19 09:05:41
6 local snapshots
Oldest local snapshot: 2020-04-18 14:55:02
Last local snapshot: 2020-04-19 09:00:17
Performance:
System Load: 4.76 (1 min ago) 2.50 (5 min ago) 1.16 (15 min ago)
Nominal I/O speed: 9.99 MB/s
File system: 16.82 seconds
Write speed: 100 MB/s
Read speed: 125 MB/s
CPU Usage Snapshot:
Type Overall
System 19 %
User 6 %
Idle 76 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
mdsync 25.30 % (Apple)
com.apple.WebKit.WebContent (5) 9.70 % (Apple)
kernel_task 8.50 % (Apple)
WindowServer 8.06 % (Apple)
EtreCheckPro 5.46 % (Etresoft, Inc.)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheckPro 692 MB (Etresoft, Inc.)
com.apple.WebKit.WebContent (5) 415 MB (Apple)
Dropbox (3) 306 MB (Dropbox, Inc.)
Dropbox Web Helper (4) 306 MB (Dropbox, Inc.)
com.apple.BKAgentService 195 MB (Apple)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
com.apple.WebKit.Networking 2 MB / 153 KB (Apple)
mDNSResponder 309 KB / 95 KB (Apple)
Dropbox 99 KB / 209 KB (Dropbox, Inc.)
cloudd 56 KB / 22 KB (Apple)
apsd 9 KB / 24 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
mdsync 26 (Apple)
backupd 11 (Apple)
WindowServer 3 (Apple)
mdworker_shared 1 (Apple)
com.apple.WebKit.WebContent (5) 1 (Apple)
Virtual Memory Information:
Physical RAM: 16 GB
Free RAM: 6.36 GB
Used RAM: 5.21 GB
Cached files: 4.43 GB
Available RAM: 10.79 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2020-03-25 Safari (13.1)
2020-04-04 Slack (4.4.2)
2020-04-05 WibuKey Runtime (10.40)
2020-04-06 Numbers (10.0)
2020-04-06 Pages (10.0)
2020-04-06 Keynote (10.0)
2020-04-09 MRTConfigData (1.58)
2020-04-13 Agendanotities (9.3.2)
2020-04-14 Adobe Flash Player (32.0.0.363)
2020-04-14 Adobe Pepper Flash Player (32.0.0.363)
2020-04-15 Microsoft AutoUpdate (4.22.20041300)
2020-04-16 Microsoft Word for Mac (16.16.20041301)
2020-04-16 Microsoft OneNote for Mac (16.16.20041301)
2020-04-16 Microsoft Excel for Mac (16.16.20041301)
2020-04-16 Microsoft PowerPoint for Mac (16.16.20041301)
2020-04-16 Microsoft Outlook for Mac (16.16.20041301)
2020-04-17 XProtectPlistConfigData (2119)
Diagnostics Information (past 7-30 days):
2020-04-19 10:38:07 Kernel Panic
Details:
panic(cpu 0 caller 0xffffff8004216487): "PRT0::setPowerState(0xffffff8
02545a400 : 0xffffff7f8731763a, 0 -> 2) timed out after 30267 ms"@/App
leInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153
.101.6/iokit/Kernel/IOServicePM.cpp:5296
3rd party kernel extensions:
com.objective-see.lulu
2020-04-17 13:50:05 Finder.app Hang
Executable: /System/Library/CoreServices/Finder.app
2020-04-16 11:04:20 backupd High CPU Use
Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd
2020-04-16 09:22:57 Photos.app Hang
Executable: /System/Applications/Photos.app
2020-04-16 09:22:53 installd High CPU Use
Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd
End of report