The entire Exchange-enabled Entourage FAQ After posting some excerpts from the still unpublished Microsoft Exchange-enabled Entourage FAQ. We've since received several requests from readers for the entire document, and have obtained permission from the Microsoft MacBU to do so:Q. Setup has failed. What do I do?A. Do the following three steps:1. Check to see if you have first installed Microsoft Office v. X 10.1.2 Update before installing Microsoft Exchange Update for Entourage X (Office v. X 10.1.4 Update). To do so, open any Microsoft Office application, click on the Word, Entourage, Excel, or PowerPoint menu, and then click About. If you are currently running a version of Microsoft Office v. X earlier than 10.1.2, you must first install Microsoft Office v. X 10.1.2 Update before installing Microsoft Exchange Update for Entourage X (Office v. X 10.1.4 Update). This download is available from the download section of http://www.microsoft.com/mac. (Installing the 10.1.3 update is not necessary as the components of the 10.1.3 update are included in the 10.1.4 update).2. Make sure that you have met the following minimum system requirements.Exchange Server Requirements If you will be using Exchange Update for Entourage X to access information on an Exchange server, the Exchange server you are connecting to must meet the following requirements.Version: Exchange Server 2000 with Service Pack 2 or later. (Note that the new features of Exchange Update for Entourage X are not supported in an Exchange 5.5 environment.)Settings: The following protocols must be enabled: IMAP, SMTP, HTTP DAV, and LDAP; Outlook Web Access must be installed and active.
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