The Alexa voice review process, described by seven people who have worked on the program, highlights the often-overlooked human role in training software algorithms. In marketing materials Amazon says Alexa “lives in the cloud and is always getting smarter.” But like many software tools built to learn from experience, humans are doing some of the teaching.The team comprises a mix of contractors and full-time Amazon employees who work in outposts from Boston to Costa Rica, India and Romania, according to the people, who signed nondisclosure agreements barring them from speaking publicly about the program. They work nine hours a day, with each reviewer parsing as many as 1,000 audio clips per shift, according to two workers based at Amazon’s Bucharest office, which takes up the top three floors of the Globalworth building in the Romanian capital’s up-and-coming Pipera district. The modern facility stands out amid the crumbling infrastructure and bears no exterior sign advertising Amazon’s presence.The work is mostly mundane. One worker in Boston said he mined accumulated voice data for specific utterances such as “Taylor Swift” and annotated them to indicate the searcher meant the musical artist. Occasionally the listeners pick up things Echo owners likely would rather stay private: a woman singing badly off key in the shower, say, or a child screaming for help. The teams use internal chat rooms to share files when they need help parsing a muddled word—or come across an amusing recording.
Even opmerken dat de 1ste gelinkte video bij mij niet werkt.Ik probeer een andere link (de Youtube wrapper lijkt immers niet te werken, de video is gehost op Bloomberg TV of zoiets):https://www.bloomberg.com/news/videos/2019-04-11/amazon-global-team-listens-to-recordings-of-alexa-conversations-video
Wat mij opvalt is dat dit soort ontwikkelingen door niemand gestopt wordt. Consumenten kopen massaal dit soort producten, omdat het zo makkelijk is. Er daar is het businessmodel ook op geënt.Tja en die paar gekkies die dit niet zo’n goed idee vinden die zijn roepende in de woestijn, of hier op Macfreak. Want het komt wel naar buiten, af en toe, zoals nu via het artikel bij Bloomberg. Edoch of dat echt wezenlijk iets veranderd?
Wetgeving loopt nog wat achter bij dit soort producten, maar dat komt vanzelf.
Gast
