About the report and correspondence to the customer regarding theproblem of the Creative Zen Neeon digital audio playerIt was verified that it is the possibility the exterminationpossible worm type virus of the risk which is called to the playeritself of Creative Zen of the digital audio player who it was producedwas shipped from shipment preparation and late July this each time inour company Neeon "W32.Wullik.B@mm" having mixed low.As for this case with only the specific lot of the factory whereproduction is started anew with the fault which is generated, CreativeZen Neeon which has the possibility of receiving the influence of theworm is under (the shipment to Japan from the corresponding lot toallocate, 5% or less among approximately 3,700) 1 percent of totalnumber which it was produced was shipped from shipment preparation andor late July.In addition we have already verified that it is not influenceconcerning the other all creative product.With the defectiveness of our company, we apologize the fact that verymuch annoyance was applied the customer and to the relative everyonedeeply.As for cause being generated on the multiple offline systems of thelast packing routing of Creative Zen Neeon has been ascertained by ourcompany investigation.Presently these systems are removed rapidly, problem has already beencorrected. We verify that problem was corrected in regard to CreativeZen Neeon which is newly produced at the factory where this time faultis generated.In addition in order the customer and to hold down the influence tothe market, our company presently halts the shipment of Crative ZenNeeon, the partner and also we collect the corresponding lot which haspossibility.Concerning this case, that safely as for the customer who thecorresponding product is purchased the guide of the separate supportpage verification it receives in order use to receive Creative ZenNeeon, we ask.The player itself who has the possibility of worm mixture part therange of serial number of the product which is included:M1PF1230528000001M - M1PF1230533001680Q